Privacy Policy | Legal Documents | Chrystal & Hill Ltd

Privacy Policy

Chrystal & Hill Ltd are committed to safeguarding and preserving the privacy of our customers and website visitors. This Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site or premises or subscribe to our information mailers.

Information That We Collect

In running and maintaining our database we may collect, store and process the following data about you:
• Name
• Contact details
• Email address
• Telephone number
We may gather information about your general details when you either complete our online form or in house visitors form. Where this information is submitted to our info@/sales@ email address, which in turn is passed to a member of our sales team to contact you. Such information may be used to contact you either via email and/or telephone where you have agreed and/or submitted this information.

You can adjust your preferences/subscription here.

Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

  • To provide information to you that you request from us relating to our products or services.
  • To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
  • To inform you of any changes to our website, services or goods and products.

If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  • In the event that we sell any or all of our business to the buyer.
  • Where we are legally required by law to disclose your personal information.
  • To further fraud protection and reduce the risk of fraud.


A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website; and we will use the persistent cookies to: enable our website to recognise you when you visit. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at Google Privacy

Third Party Links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Please be assured that we never have or ever will share your information with any third party. It is only ever used to contact you in accordance with a purchase and/or for promotional goods/services in accordance with your purchase.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy.