New & Used Office Furniture | Glasgow & Stirling | Chrystal & Hill

Hi Julie,
I was very happy with the level of customer care I received from yourself during negotiations. The service and attention to detail was all perfect for my requirements, and you really helped to assist me choosing the right lockers by sending colour samples on the finish to me.
Glad to say my staff are very happy with what we received. The delivery was on time as instructed and we were satisfied with the value for money.
Kind regards,
Dan Moreton
Operations support manager

I recently bought some second hand office chairs and was pleasantly surprised by the condition of the chairs when they arrived. I was a little worried that they may be a little worse for wear as they were second hand, but they were in excellent condition and were spotlessly clean. I also found that the staff were both friendly and helpful and the chairs arrived earlier than expected. I would highly recommend Chrystal and Hill and am intending to use them again in the future.

Thank you very much for your amazing customer Service and express delivery today which allowed us to put the 2.5M Boardroom in the Window!! While the double glazing was been repaired.
An absolutely brilliant result (as you will see) which we are delighted with.
Thanks again for your prompt attention and advice.
Best regards, George
"Anyone who does not speak to Crystal & Hill before buying office furniture, equipment or stationary are doing themselves and their business an injustice. Crystal & Hill prices, quality, advice & personal service put the opposition out the window!"
George Dale, Dales, Galston, Ayrshire

Hi Graham,
Happy new year.
I just wanted to drop you a wee email to commend the delivery staff who brought the furniture last Friday. It is a rare occurrence these days to get good customer service, including the individuals being polite so I thought it was worth mentioning that the delivery staff who attended were both punctual, helpful and extremely courteous, an asset to your service.

We received the receipt and key for the filing cabinet, and just wanted to say thank you very much.
Arthur really appreciated your help when he came in to see the cabinets and also in getting the cabinet in to his van.
He really felt that everyone he spoke to while he was there, were professional and polite and friendly. He felt that the treatment he received was superb and particularly as we were only buying one wee cabinet, but he felt he could not have been looked after any better if he had been furnishing a large office.
Thanks again, much appreciated
Kind regards
Carol and Arthur Donnelly

Just to say thanks so much for all your help with regards to our reception desk. Although the showrooms haven't opened yet, each person that has come in has remarked and commented on the desk - it really is the main talking point. Also could you pass on my thanks to the guys who delivered it and set it up. Both were so helpful and worked so efficiently in setting it up, they are a credit to your company.
Kind Regards
Kathleen

I am very happy with the personal service I received from Julie at Crystal Hill who provided us with some very nice new and used furniture for our office refurbishment. I would recommend Crystal Hill to anyone considering buying office furniture as they are competitive and easy to deal with.

Hi Graham,
Happy new year.
I just wanted to drop you a wee email to commend the delivery staff who brought the furniture last Friday. It is a rare occurrence these days to get good customer service, including the individuals being polite so I thought it was worth mentioning that the delivery staff who attended were both punctual, helpful and extremely courteous, an asset to your service.

Just wanted to say a huge thank you for the speedy delivery of my Tambour. Your delivery guys brought it up to my office and put it in place. Fantastic Service! And the tambour is perfect!

We recently extended our boardroom and wanted a new oak boardroom table to compliment the room. The space available was limited and the shape not square so I approached several companies asking for suggestions and designs. Lots of companies claimed to offer a 'bespoke' service but in reality they worked to fixed sizes and ranges. I was lucky enough to stumble across Chrystal & Hill Ltd via a google search and from the first time we made contact it was clear they were different. I liaised with a lady called Catriona McGuinness who could not do enough to help. Catriona came up with several designs to suit our space and we settled on a circular table. Plans and pictures were drawn together so we could see how our table looked. Even though a lot of time had been invested on Chrystal & Hills part, there was never any pressure to place the order. From start to finish the service we received was exceptional. I am pleased to say that the table was delivered this week (on time) and assembled on our premises. The results are more than we had hoped for and certainly makes the statement we were looking to make. I wouldn't hesitate to recommend Chrystal & Hill to anyone!

Having relocated our business to the Clarkston area of the city, we required some additional office furniture and equipment.
I had been recommended Chrystal and Hill by a business associate who had had a positive experience dealing with them.
From the very first phone call to the first time I visited their premises and subsequent order, I was hugely impressed;
The lady I deal with is Julie and she could not be more helpful and accommodating. She is extremely knowledgeable and friendly, without being pushy.
She will advise you on what she feels will best suit, bearing in mind your budget and if she cannot get you the product you want, she will make it her job to find it!
She is very good at keeping in touch by email or by phone too.
I now use them as a default supplier for all my business needs for both offices in Glasgow and Edinburgh.
All in all I would readily recommend Chrystal and Hill for either new or second hand furniture.

Hi Alexandra,
All went well and we are comfortably in our new offices. Thank you for pulling out all the stops. In the end it all went smoothly. I am delighted with the furniture and wouldn't hesitate to use your organisation again should we require further items.
Thanks!

The cupboards are great! Thank you for your help.
Many thanks again for your help and a speedy delivery.
Best wishes from
Diane Cross

Hi Andy,
I would just like to email you to say thanks to you and your team, your guys delivered the furniture this morning and couldn't have been more helpful. All the stuff is exactly what we needed and the service you and your team have delivered was and is superb.
Thanks again and the next time we need anything we will be back!

Just wanted to drop you a wee line to say thank you so much for yesterday. The guys who delivered and installed our new furniture were absolutely brilliant; they worked extremely hard and were so friendly and courteous to all members of our team. Everyone loves the new desks and layout of the room.

Thanks for sorting out the desk order for us at such short notice at CIA Insurance.
Please pass on my many thanks to the two guys that came down and set up the desks, they are a credit to Chrystal Hill and did the job brilliantly for us.
Thanks again
Eliot

Chrystal & Hill gave us a quote, followed it up with an email to check we had all of the information we needed, arranged delivery to suit us - free in Glasgow - and Chrystal & Hill were the lowest price in the UK for what we wanted! Nice to get some old-fashioned, proper service from a local company.

From making initial contact to arranging for delivery that would suit our requirements the team couldn't have been more helpful, particularly Graham one of the branch managers and Shug and his delivery team who turned up early in the morning to help get our office all set up. The flexibility, support and can do attitude displayed at all times went a long way and built a great deal of confidence in the service we were being provided. A big thank you to the team at Chrystal and Hill, I know where to come to with furniture enquiries in the future.